How does storm water enter a Stoughton house?
Storm water enters at ground level, through low doors, window wells, cellar vents or gaps at the foundation. Heavy rain pushes water toward those openings, and the cellar is usually the first room to show it.
The check after a storm should include the cellar and the lowest room, and it should continue for a day or two after the rain has stopped.
What does winter do to the pipes in the town?
A cold spell that cuts the power can freeze lines in outside walls and under the house. The leak often shows on the thaw, when the water is released into the wall or the floor below.
Keep the heat on and know where the main is. Check the walls and the ceilings on the first warm day after the freeze.
How should a claim be documented here?
Keep the time the water was found, the photographs and the readings, and a note of the weather that day. Keep the crew's scope with the insurer's letters in one file.
If the claim is delayed or refused, ask the insurer in writing for the reason and take the complaint to the Division of Insurance if the answer is not adequate.
Which towns sit closest to Stoughton?
Stoughton is about 8.7 km from the Brockton anchor, on ZIP 02072 in Norfolk County. The three nearest other towns in the service list are Canton (4.9 km), Avon (5.3 km) and Randolph (7.1 km), and a call about Stoughton is passed to whichever crew is free nearest.
The record of a loss in Stoughton is most useful when it sits beside the record of the nearest towns, because the same storm can leave a mark in several of them. Keep the photographs and readings from each loss in a single dated folder.
